Icelandic Low-Cost Airline PLAY Shuts Down Operations: Breaking News

ago 2 hours
29 Sep 2025 - 15:40
Icelandic Low-Cost Airline PLAY Shuts Down Operations: Breaking News
Icelandic Low-Cost Airline

In a surprising turn of events, Icelandic low-cost airline PLAY Airlines has announced the cessation of its operations after just over four years of service. Based at Keflavik International Airport, the airline aimed to conquer transatlantic routes but faced numerous challenges leading to its sudden closure. This marks the end of an ambitious chapter in Icelandic aviation, reminiscent of the earlier demise of WOW Air.

Reasons Behind PLAY Airlines’ Collapse

PLAY Airlines has cited multiple factors contributing to its decision to shut down. The airline had transitioned to a private company in 2025, focusing on expanding its wet-lease operations and reducing scheduled flights. However, ticket sales failed to meet expectations, compounded by negative media coverage and internal dissent among employees due to strategic shifts. These issues collectively led to the airline’s downfall.

The revised business model introduced last fall brought initial optimism but ultimately could not address the underlying challenges quickly enough. PLAY’s board acknowledged that every effort was made to avoid closure, but all alternative solutions were exhausted.

Impact on Passengers and Employees

The immediate cessation of operations has left passengers scrambling for alternatives. PLAY Airlines advised customers to explore possible rescue fares with other airlines and seek reimbursement for canceled flights through credit card issuers or travel agents.

  • Passengers were advised to check with other carriers for potential special ‘rescue fares.’
  • For ticket refunds, contact card issuers or travel agents for package bookings.

Unfortunately, the airline’s closure could result in approximately 400 job losses, adding to the personal impact of this corporate decision.

Challenges in the North American Market

PLAY Airlines’ attempts to sustain its transatlantic network met significant difficulties. The airline had previously cut routes in North America, with Hamilton and Washington DC among the early destinations affected. Downsizing aircraft on the remaining routes proved inadequate, leading to the eventual suspension of all US services by June, signaling the inevitable end of the airline’s operations.

Reflection on Icelandic Aviation Endeavors

Observers of Iceland’s aviation industry have noted striking similarities between PLAY’s closure and that of WOW Air. Both carriers had ambitions of becoming leading low-cost transatlantic operators, offering one-stop solutions between Europe and North America. However, both struggled with overexpansion and market pressures that they could not overcome. PLAY endeavored to follow a more sustainable growth path than WOW Air, but the North American market proved insurmountable.

As PLAY Airlines winds down operations, the airline industry in Iceland reflects on yet another ambitious attempt to establish a viable budget carrier and the lessons learned from these efforts.