Long Beach Leads U.S. with New Checkout Lane Regulations
The City of Long Beach has enacted groundbreaking regulations for checkout lanes, becoming the first municipality in the United States to do so. This initiative aims to combat retail theft while enhancing the shopping experience for customers.
New Checkout Lane Regulations in Long Beach
In June 2023, the Long Beach City Council approved the “Safe Stores Are Staffed Stores” ordinance. This law took effect last month and establishes specific guidelines for larger retail outlets, particularly in drug and food sectors.
Key Provisions of the Ordinance
- Stores must staff one employee for every three self-checkout kiosks.
- Self-checkout transactions are limited to 15 items or less.
- Items that require customer ID for purchase or are locked must be excluded from self-checkouts.
- A staffed checkout lane must be operational before utilizing any self-checkout stations.
- Clear signage outlining these new rules must be displayed prominently.
The ordinance applies to over a dozen retail locations in Long Beach. In response to these regulations, several grocery stores, including at least four Albertsons Companies locations, have discontinued their self-checkout services.
Support and Opposition
The measure has garnered support from the United Food and Commercial Workers Union (UFCW) local 324. Derek Smith, the union’s political director, emphasized that existing staffing levels at self-checkout lanes pose challenges for both customers and store employees.
However, the ordinance has faced criticism from the Long Beach Area Chamber of Commerce. In an August 12 letter, they expressed disappointment that the council did not consider their suggestions, including a 150-day implementation delay. Nate Rose, vice president of the California Grocers Association, argued that increasing employee presence at self-checkouts won’t effectively deter theft and may complicate the shopping experience.
Looking Ahead
Despite the pushback, supporters like Smith believe that these regulations will fulfill their intended purpose. He expressed hopes of extending similar measures to other cities, highlighting the importance of protecting workers throughout the retail industry.
As Long Beach leads the way with new checkout lane regulations, the implications of these changes will be closely watched by retail sectors nationwide.
