O2 Announces Next 3G Coverage Loss Area, Impacting Smartphone Functionality

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O2 Announces Next 3G Coverage Loss Area, Impacting Smartphone Functionality

O2 has announced a critical update regarding its 3G network, revealing the areas in the UK that will experience coverage loss. This change is especially impactful for users relying on 3G-only devices, as they will no longer be able to access essential data services starting November 5.

3G Coverage Loss in Scotland

The shutdown will affect regions in Scotland, including major cities such as Aberdeen and Dundee. Once the 3G network is deactivated in these areas, messaging services on platforms like WhatsApp will be unavailable for 3G users.

Timeline for 3G Shutdown

O2 is on track to phase out its 3G services across the entire UK by the end of 2025. Other locations that have already lost 3G coverage include:

  • Durham
  • Norwich
  • Telford
  • Guildford
  • Watford
  • Torquay

Upgrade Opportunities for Customers

This transition to a 3G-free environment is expected to impact a limited number of users, as most consumers currently utilize 4G or 5G devices. O2 is offering assistance to those still on 3G. This includes providing free 4G-compatible devices to eligible users, while others can upgrade their equipment at discounted rates.

Implications for Virtual Network Customers

Customers of virtual network operators dependent on Virgin Media O2’s infrastructure, such as Tesco Mobile and giffgaff, will also be affected by this shutdown. These users will receive direct notifications from their respective service providers regarding the changes.

Industry-Wide Shift

Other telecommunications companies, including EE and Vodafone, have begun similar shutdown processes to optimize their networks. The 3G network, launched in 2003, no longer meets the demands of modern communication, with speeds typically around 3Mbps compared to the 100Mbps capabilities of 4G and 5G.

Statements from Virgin Media O2

Jeanie York, Chief Technology Officer at Virgin Media O2, emphasized the need for this transition. She stated, “As we approach the end of 2025, 3G will become obsolete, paving the way for faster and more reliable 4G and 5G networks.”

O2 is committed to communicating directly with affected users, urging them to make the necessary upgrades to ensure uninterrupted mobile data services. Those in Scotland, as well as users elsewhere, are advised to act swiftly if they have not yet transitioned to newer technology.